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Trusted by the best in ecommerce
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Trusted by the best in ecommerce
With Red Stag, I spend about an hour each week on routine fulfillment tasks. At my old 3PL, I was spending more than 10 hours a week dealing with fulfillment. Now I can focus on growing my business instead of babysitting fulfillment operations.
If I had to describe Red Stag in one word, it would be ‘dependable.’ The greatest value they provide is that I simply don’t have to think about fulfillment anymore. Orders get shipped, inventory stays accurate, and they consistently follow through on every commitment they make. That peace of mind is invaluable.
When we worked with our former 3PL, if we had organizational and technical issues—and we had a lot—their customer support was hit or miss at best. With Red Stag, we don’t have to worry about that.
99.99% perfect
100% accountable
We’re not perfect (and you should beware anyone who promises perfection in fulfillment).
But that doesn’t stop us from striving for perfection.
Our trailing 90-day performance: Last updated August 3, 2025
99.99%
inventory accuracy
1 discrepancy per 100,000 items stored
99.99%
fulfillment accuracy
9 mispicks per 100,000 items picked
99.96%
shipping accuracy
35 delays per 100,000 shipments
Check out our 2024 holiday peak season metrics
Click to see more ↓
When orders surge, most 3PLs falter. Our metrics show we excel when it matters most.
Our performance through the 2024 fall holiday sales season:
October to December 2024
99.99%
inventory accuracy
1 discrepancy per 100,000 items stored
99.99%
fulfillment accuracy
2 mispicks per 100,000 items picked
99.98%
shipping accuracy
12 delays per 100,000 shipments
Since our mistakes will hurt you, we believe they should hurt us, too.
Poor fulfillment destroys value for your brand.
So, we created Red Stag Guarantees.
Either we hit these guarantees or we make it right.
Outbound Operations in Sweetwater, TN
No Shrinkage Guarantee
Once we receive your product, we won’t lose it or damage it.
Accuracy
Guarantee
We get the right stuff to the right customer.
ShippinG
guarantee
We get orders out the door on time, every time—same day shipping available.
Receiving
Guarantee
We receive all shipments in less than two days because “Out of Stock” is never okay.
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The original Red Stag team in 2013
A 3PL founded by ecommerce operators
In 2012, our co-founders, who were ecommerce operators, were on their third 3PL and struggling. Missed shipments, lost inventory, and unhappy customers kept piling up.
Being entrepreneurs, they made the classic entrepreneur move—build the business they wish they’d found.
So, in 2013, Red Stag Fulfillment was born to provide ecommerce fulfillment services to other ecommerce brands (and their own brand).
Our first step is ensuring we’re a good fit.
We’re selective… and that’s good for both of us.
Unlike other 3PLs, we don’t say yes to every business.
We only partner with brands when we’re confident
we can deliver exceptional results.
If we’re not the right fit, we’ll
1
Explain why, with complete transparency
2
Recommend other 3PLs better suited to your needs
3
Make direct introductions to trusted partners
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