Mobility device & wheelchair 3PL & fulfillment services
Reliable third party logistics provider for mobility devices & wheelchairs
Our logistics experts specialize in handling the complex fulfillment needs of mobility equipment companies.
We excel with big, heavy & bulky items like wheelchairs, scooters, and mobility aids, easing your fulfillment burden while saving you money through our deep shipping discounts with national carriers.
Simplify your wheelchair & mobility device fulfillment with the industry leaders in big, heavy, and bulky fulfillment
Red Stag Fulfillment brings specialized expertise to mobility device and wheelchair logistics, with systems optimized for the careful handling these critical products demand. Here are just some of the products we can fulfill:
Manual wheelchairs
Power wheelchairs
Mobility scooters
Wheelchair ramps
Rollators and walkers
Transfer lifts
Wheelchair cushions
Battery chargers
Bariatric mobility aids
Folding transport chairs
One of the reasons we moved to Red Stag is because they had secured big discounts with their carriers. If you’re a brand with large products, high surcharges for big and heavy items can really kill you.
Red Stag went really aggressive on cutting down those costs with the carriers, and they could pass the savings on to us.
Jon Blair
Former CFO/COO at Guardian Bikes | Founder at FreeToGrowCFO.com
Why partnering with a 3PL built for large items like mobility devices and wheelchairs benefits your brand:
Industry-leading shipping rates
Shipping bulky mobility devices and wheelchairs can quickly become cost-prohibitive. Our consolidated shipping volume across hundreds of clients enables us to secure exceptional carrier discounts, passing significant savings directly to you on these high dimensional-weight products.
Specialized facility infrastructure
Our warehouses feature extra-wide aisles, reinforced shelving, and specialized handling equipment designed specifically for mobility products. Our teams are trained in proper handling techniques for assistive devices, ensuring each wheelchair or mobility aid receives appropriate care and attention.
Performance guarantees you can trust
When handling essential mobility devices that customers rely on daily, accuracy is non-negotiable. Our zero-loss and 100% accuracy guarantees provide peace of mind, and if we ever fall short, we’ll reimburse you for your cost—no questions asked.
People-first fulfillment approach
Unlike 3PLs that rely solely on automation systems designed for standardized packages, we combine purpose-built technology with highly-trained fulfillment specialists. This human-centered approach ensures your mobility devices receive the careful attention and thoughtful handling these life-changing products deserve.
Common challenges of mobility devices & wheelchairs fulfillment & shipping to customers
01
Mobility devices and wheelchairs are bulky, heavy items requiring specialized handling equipment and adequate storage space to prevent damage during warehousing and transport.
02
These medical aids often have sensitive components like motors, batteries, and precision adjustment mechanisms that need protection from impacts and environmental factors.
03
Medical mobility devices must comply with specific healthcare regulations and may require documentation to ensure proper delivery to patients with accessibility needs.
04
Precise shipping helps to avoid costly returns from customers with damage through the shipping process, which is particularly problematic for users who depend on these devices for daily mobility.
The Red Stag Story
Focusing on big, heavy and bulky fulfillment since 2012
In 2011, our co-founders were on their third 3PL and at their wit’s end.
Their sporting goods e-commerce company was growing rapidly. But fulfillment was a major problem— late deliveries to customers, lost inventory, and package mixups were costing them dearly—in both money and customer loyalty.
One of the problems? Their inventory was heavy and bulky. And the 3PLs were struggling with the (literal) heavy lifting.
This was the moment Red Stag was born.
And since our very first client was our owners’ sporting goods company, we purpose-built our operations to handle big, heavy, and bulky fulfillment from day 1.
Specialty mobility devices & wheelchairs fulfillment isn’t the only thing we have going for us…
US support team with dedicated account managers
You never get lost in the shuffle at Red Stag Fulfillment. Need to pick up the phone and talk to someone today? You got it. We aren’t going to send you down a support ticket rabbit hole with an outsourced rep.
Clean and organized warehouses
This should be a given for any 3PL, right? Sadly, it’s not. Cleanliness and organization are two of the best leading indicators of a successful operation. We’re proud of our warehouses and welcome you to come see for yourself, anytime.
Privately owned
12 years later, our co-founders still own 100% of Red Stag. They’re in it for the long haul. No venture capital pushing for growth at all costs. No 4PL shenanigans. We value a reliable and consistent fulfillment experience that brings peace of mind to operators.
Not convinced?
We get it, this is a difficult decision.
Your products are the life of your brand, and having them at the mercy of an outsourced partner requires a lot of trust.
That’s why we have one of the most in-depth consultative sales processes in the industry to make sure you find the very best fit—even if it’s not us (we turn away over 95% of companies, helping them find better fits instead!).
Send us some info and we will help point you in the right direction.
Red Stag Mobility Devices & Wheelchairs Fulfillment FAQs
What are Red Stag Fulfillment’s guarantees?
We have 4 guarantees: 1) All inventory is received and ready to ship within 2 business days, 2) ZERO inventory shrinkage, 3) 100% on-time shipping, and 4) 100% order accuracy.
If we ship a mobility device or wheelchair late, we’ll pay you $50 directly. If we miss our receiving guarantee, we’ll pay you $50 per late delivery. If an order is inaccurate, we’ll pay you $50 and cover the shipping costs to fix the mistake. And if we ever lose one of your mobility devices or wheelchairs, we’ll reimburse you for your cost.
These guarantees aren’t just marketing promises—they’re our commitment to aligning our incentives with yours and sharing in any pain points that might arise in the fulfillment process.
Where are Red Stag Fulfillment’s warehouses?
Red Stag Fulfillment strategically operates two warehouse hubs: one in Sweetwater, Tennessee (Knoxville) and one in Salt Lake City, Utah. This dual-location approach—with each warehouse positioned centrally to its respective coast—provides optimal shipping times while minimizing costly inventory balancing between facilities.
For mobility devices and wheelchairs, which are typically bulky and require special handling, this strategy allows us to reach 98% of US customers within 2 days. While warehouse placement is a complex issue, our clients consistently find that these two strategically positioned locations deliver exceptional results for their mobility product operations.
What is Red Stag Fulfillment’s pricing?
Pricing is custom to each client, as no two mobility device companies have identical shipping needs. We strive to secure the best rates possible and are proud to have negotiated industry-leading shipping discounts for large, bulky, and heavy packages like mobility devices and wheelchairs.
Will Red Stag Fulfillment integrate with my store?
Yes, your store will integrate seamlessly with Red Stag. No matter which online retail platform you use to sell your mobility devices, we’ll sync it with our system. We have APIs for all major ecommerce platforms and can provide custom integrations for unique circumstances or specialized mobility equipment ordering systems.
