Fulfillment for enterprise & fast-growing brands
Products bigger than a toaster or heavier than 10 pounds? We should talk.
Zero shrink
|
Zero mispicks
|
Zero late shipments
Guaranteed. Or we pay you.
BRANDS WE’VE SERVED
We’ve shipped over a billion pounds of stuff most 3PLs won’t touch.
We do the hard stuff the right way. Here’s what that means for you:
What you get
What it means for you
Competitive big & heavy shipping discounts: Additional Handling & Oversize surcharges, dimensional divisor
Because big and heavy is our specialty, we negotiate hardest on those exact surcharges, and we pass the savings on to you.
One operation for parcel, pallet, returns & kitting: D2C, retail & Amazon under one roof
One 3PL for every channel, instead of stitching parcel and retail vendors together.
Privately held and independent: our own crews and floors, not a broker
We’re built for the long haul, so our priorities line up with yours, not short-term valuation targets or quarterly earnings pressure.
In-house client success & onboarding: U.S.-based, hands-on from day one
A dedicated specialist runs your onboarding with a written transition plan, so your orders keep shipping the whole way over, then a U.S.-based team that knows your account supports you long after go-live.
Enterprise-grade technology: real-time dashboards, easy integrations, serial number capture & lot tracking
Everything you need to run and track your operation in one place.
RED STAG GUARANTEES
ZERO
SHRINK
ZERO
MISPICKS
ZERO
LATE SHIPMENTS
Guaranteed.
Or we pay to make it right.
We’re not saying we’re perfect. If a 3PL says they are,
we’d recommend you run the other way.
Anyone can show you accuracy stats.
What matters more is what happens when something goes wrong.
We get it right, or we make it right.
All the fulfillment services your brand needs, under one roof.
(Well, technically 2: our flagship facility in Sweetwater, TN, and our Western U.S. location in Salt Lake City.)
CORE SERVICES
D2C fulfillment
Parcel, pallet & white glove · pick, pack, ship.
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Retail & B2B
Routing guide compliance · EDI · LTL/FTL · parcels & pallets.
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Kitting, returns & special projects
Bundling · relabeling · repackaging · light assembly.
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Amazon services
FBA prep · FBM · SFP · Vendor Central.
LEARN MORE
Certifications & compliance
FDA registered · serial & lot tracking · cycle counts.
Parcel and pallets. We do both.
client success
Talk to a human who knows your name.
At most 3PLs, you’re just a number. Handed off between reps who don’t know you, re-explaining your business every time.
Not here. You get a real, U.S.-based person who knows your account, with a direct line to the warehouse floor. Something’s off? They get the right people on it, fast.
Director of Client Success
Cole Sweetser
Support comes two ways. Pick the one that fits best:
CORE
Just want it handled?
In-house, U.S.-based account support, never a bot or third party
A team that already knows your account, usually the same familiar contact day to day
A real person actions your request and loops in the warehouse team
Responses within 24 hours, often with the next step already in motion
Strategic
Want a hand on the wheel?
EVERYTHING IN CORE, PLUS:
A Client Success Manager as your dedicated point of contact. Talk to the same person every time.
Recurring check-ins on performance, initiatives, and what’s changing
Quarterly business reviews
Priority three-hour response on business days
Meet our Chief Client Officer
Tony Runyan
Our client team also runs our carrier relationships. Follow Tony for straight talk on shipping costs and what’s shifting in fulfillment.
Follow on Linkedin
OUR TECHNOLOGY
Robust integrations and real-time visibility
Connect your store, marketplaces, and systems, then see your whole operation in one real-time dashboard: live parcel and LTL/FTL activity, inventory split across our East and West warehouses, inbound and kitting progress, and demand-planning insights.
DON’T JUST TAKE OUR WORD FOR IT
We were onboarded just in time for our peak season, and Red Stag right away delivered flawlessly, even taking on last-minute volume while beating the promised SLAs.
“The way that such an enormous operation can still feel so personal is amazing.”
“High surcharges for big and heavy items can really kill you. Red Stag got aggressive cutting those costs with the carriers and passed the savings to us.”
“If I had to describe Red Stag in one word, it would be ‘dependable.’ I simply don’t have to think about fulfillment anymore.”
“High surcharges for big and heavy items can really kill you. Red Stag got aggressive cutting those costs with the carriers and passed the savings to us.”
“If I had to describe Red Stag in one word, it would be ‘dependable.’ I simply don’t have to think about fulfillment anymore.”
“My company cannot run without stellar customer service. We can’t ship our big, heavy D2C packages properly without it, and we don’t have to worry about anything with RSF. That’s what it boils down to.”
Not every brand is a fit. Are you?
You’re probably a fit if:
You ship D2C, Retail, or Amazon (or all three)
You’re done eating the cost of late shipments, mispicks, and lost inventory
You want a support team that knows your business (and your name)
You want the choice of month-to-month flexibility or a long-term contract