Our Commitment
We seek to foster a culture of excellence at Red Stag Fulfillment. Our core belief is the idea of continuous improvement. It’s this approach to our business that translates into the commitments, guarantees, and attention to details we offer our customers.
Understand Our Commitment
in 90 Seconds
We feel your pain
Plainly speaking, we stand behind our guarantees.
So much so that if we don’t achieve them we’ll fix it for free, and pay you $50.
Red Stag Fulfillment Guarantees...
Reliable Pick/Pack/Ship Services
with
100%
Guaranteed
Order
Accuracy
Accuracy
Secure Inventory Management
with
100%
Guaranteed
Inventory
Accuracy
Accuracy
Fast Same Day Fulfillment As late as 5:00 pm Cutoff
with
100%
Guaranteed
On-time
Order Processing
Order Processing
Sweat the Small Stuff...
Attention to Details = Optimized Solutions
Should you care what kind of tape we use to secure your products for shipping? Should you care that we
have 3 internet service providers, including a wireless option, to ensure our systems are always
operational? Should you care that our system and processes are designed to consolidate your orders into
the fewest packages possible to minimize your costs? Of course, the answer is "YES!” We focus on the
details that make a difference in your ability to serve your customers and impact your bottom line.
Security and Backup
Professional and clean warehouse environment with uniformed employees that have
passed full background checks.
State-of-the-art, 24-hour security system that monitors and records every part
of the facility, inside and outside, complete with multiple power sources for
backup.
Individualized access control system with on-site management.
Metal detectors at all ingress and egress locations.
Backup generator for facility power.
Secured server room with multiple backup power sources and independent climate
control.
Website hosting service provider with 100% uptime track record.
User-specific, permission-based login to business account information.
Off-site data servers with access via multiple backup service providers.
Package Consolidation
We work with our clients to configure our system to maximize the item
consolidation per package for their products. The more items that are put into
each package, the fewer packages our clients have to pay to ship. We helped one
client lower their packages per order by 22% when they switched from a previous
fulfillment provider to RSF, saving them several thousands of dollars per month
in shipping charges.
Packaging Design & Development
When the right box and tape are used, our clients’ packages are more protected,
and they have fewer shipping claims to resolve.
Logistics/Inventory Mgmt.
We work with our clients to optimize their inventory management
and logistics processes. We help them determine things like demand planning,
replenishment plans, and upstream production or reorder scheduling. Let us help
you have less capital tied up in inventory and improve your company's
profitability.
Avoid Death by 1,000 cuts
A successful partnership is developed through honesty and trust. Too many times companies don’t
follow these simple principles, especially when it comes to their cost of services. Here’s an idea:
let’s be up-front about costs and not try to nickel-and-dime you to death.
No Long-Term
Commitment
Commitment
No SKU
Management Fees
Management Fees
No Account
Management Fees
Management Fees
No Setup
Fees
Fees
No Hidden
Fees
Fees
