We seek to foster a culture of excellence at Red Stag Fulfillment. Our core belief is the
idea of continuous improvement. It’s this approach to our business that translates into the
commitments, guarantees, and attention to details we offer our customers.
Focus on your growth, we'll handle the rest
Connecting the dots of fulfillment to deliver satisfaction
Simple, seamless fulfillment earns you more 5-star reviews
We put our money where our business is. Red Stag Fulfillment offers a variety of industry-leading
guarantees for receiving, accuracy, processing, and more. On the rare occasion we get something
wrong, we fix it and pay you for the inconvenience.
Accurate Pick, Pack, & Ship
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Zero Inventory Shrinkage
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Fast Inbound Receiving
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Same-Day Fulfillment
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100% Order Accuracy
It should go without saying that you and your customers expect to receive what they
ordered. Unfortunately, the average fulfillment company can have an order mis-pick
rate of 4%, where one out of every 25 orders is wrong. Red Stag Fulfillment, on the
other hand, has an error rate of less than 0.02%, or just 1 out of more than 5,000
orders. Even with that performance level, we take it one step further.
Red Stag Fulfillment stands alone in the industry when we say: If an order is
shipped with the wrong item or wrong number of items, not only will we fix the
mistake, but you don’t pay for that shipment AND we’ll pay you $50 for the
inconvenience.
100% Inventory Accuracy
A key component in making sure your customers get what they want, when they want it,
is to make sure the product is ready to pick when it’s ordered. Unfortunately, the
industry average for inventory accuracy is only 98%. Said another way, if you have
$1 million worth of inventory, the average fulfillment company will lose $20,000
worth of your product. You shouldn’t have to lose money because of their mistakes.
Red Stag Fulfillment stands alone in the industry when we say: If any of your
inventory is damaged or missing after we receive it into our facility, we will pay
you the wholesale cost of that item.
No More Inventory Lag
In order to have them available to sell, you need to receive them into the system
quickly and accurately when they arrive at our fulfillment center. Some fulfillment
companies have a “we’ll receive it when we get to it” mentality when it comes to
your products. That’s not us; we’ll get your inventory accurately unloaded right
away.
Red Stag Fulfillment stands alone in the industry when we say: When your shipment is
unloaded in our facility, we’ll receive it accurately within 2 days or we’ll pay you
$50 for the inconvenience.
Same-Day Fulfillment
The marketplace is growing more competitive by the day. As competition grows, so do
your customers’ expectations. You can’t afford to have a certain percentage of your
orders not ship on time. You and your customers expect more.
Red Stag Fulfillment stands alone in the industry when we say: 100% of your orders
will be shipped according to your chosen service level (Next Business Day, 3:00 pm
or 5:00 pm cutoff), or else you don’t pay for that shipment AND we’ll pay you $50
for the inconvenience.
Sweat The Small Stuff
Attention To Details = Optimized Solutions
Should you care what kind of tape we use to secure your products for shipping? Should you
care that we have 3 internet service providers, including a wireless option, to ensure our
systems are always operational? Should you care that our system and processes are designed
to consolidate your orders into the fewest packages possible to minimize your costs? Of
course, the answer is “YES!” We focus on the details that make a difference in your ability
to serve your customers and impact your bottom line.
Professional and clean warehouse environment with uniformed employees
that have passed full background checks.
Metal detectors at all ingress and egress locations.
User-specific, permission-based login to business account information.
Individualized access control system with on-site management.
State-of-the-art, 24-hour security system that monitors and records
every part of the facility, inside and outside, complete with multiple
power sources for backup.
Secured server room with multiple backup power sources and independent
climate control.
Website hosting service provider with 100% uptime track record.
Backup generator for facility power.
Off-site data servers with access via multiple backup service providers.
We work with our clients to configure our system to maximize the item
consolidation per package for their products. The more items that are
put into each package, the fewer packages our clients have to pay to
ship. We helped one client lower their packages per order by 22% when
they switched from a previous fulfillment provider to RSF, saving them
several thousands of dollars per month in shipping charges.
When the right box and tape are used, our clients’ packages are more
protected, and they have fewer shipping claims to resolve.
We work with our clients to optimize their inventory management
and logistics processes. We help them determine things like demand
planning, replenishment plans, and upstream production or reorder
scheduling. Let us help you have less capital tied up in inventory and
improve your company’s profitability.
A successful partnership is developed through honesty and trust. Too many times companies don’t
follow these simple principles, especially when it comes to their cost of services. Here’s an idea:
let’s be up-front about costs and not try to nickel-and-dime you to death.
No Long-Term Commitment
No SKU Management Fees
No Account Management Fees
No Setup Fees
No Hidden Fees
Getting Started Is Simple
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