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Exceptional warehouse and inventory management are critical elements for a prosperous eCommerce business. Topline metrics like conversions, sales, and revenue aren’t the only measure of online sales success. The movement of products through your warehouse is equally critical to the […]
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Order handling is the heart of eCommerce fulfillment. ECommerce companies need an order handling process that’s efficient, cost-effective, fast, and accurate. To achieve that, you first need to understand the fulfillment process, then pick the right partners and tools. The […]
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You’ve worked hard to differentiate yourself from the competition: You offer superb products and top-notch customer service coupled with exceptional order fulfillment. That all adds up to unbeatable value for your customer. But is your policy on eCommerce returns working […]
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Like it or not, inventory management is critical to managing your eCommerce business. Smart inventory planning can make a big difference in your cash flow and profit margins. So, understanding the concept of FIFO (first in, first out) is essential. […]
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ECommerce sales are growing, reaching roughly $768 billion in 2021, but that means eCommerce returns are also on the rise. Returns processing is an integral part of your eCommerce business. It’s essential to understand the process so you can manage it well. […]
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Shipping is a critical element of eCommerce fulfillment. The shipping methods and shipping carriers you choose can affect your shopping cart abandonment rate. Plus, fulfillment choices such as warehouse locations and shipping options will impact delivery times and customer satisfaction. […]
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ECommerce can erase borders for sellers. But your online store is only open to the whole world if you have access to global fulfillment services. Because shipping to other countries can involve complex paperwork, it’s a good idea to work […]
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“Switching fulfillment companies can be such a pain,” says Red Stag Fulfillment Sales Executive Chris Mortl. But, he adds, in many cases, “the juice is worth the squeeze.” If your eCommerce fulfillment is hurting rather than helping your business, that’s […]
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The ongoing coronavirus pandemic exposed a lack of robust inventory planning and control policies within many eCommerce businesses. While operations could manage ongoing changes, significant shifts and unprecedented change showed that most operations were at significant risk. You likely felt […]
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ECommerce companies need to understand shipping costs. If you offer free shipping, those costs are part of your overhead and need to be covered in your retail pricing. However, even if your customers pay for shipping on every order, clarity […]
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Some items are easy to ship, and some are not. Musical instruments rank high on the list of things that are challenging to pack and ship correctly. When you ship musical instruments, you must consider more than the best way […]
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Logistics is the process of moving something (or someone) from one location to another. In eCommerce, logistics refers to the movement of products through your supply chain. Third-party logistics is another term for professional eCommerce fulfillment services. Logistics systems can […]