D2C fulfillment that gets every order to the door
Connect your store for direct-to-consumer (DTC) fulfillment: we pick, pack, and ship every order straight to your customer, from our East and West warehouses.
“We were onboarded just in time for our peak season, and Red Stag right away delivered flawlessly.”
“Red Stag got aggressive cutting costs with the carriers and passed the savings to us.”
“If I had to describe Red Stag in one word, it would be ‘dependable.’ I simply don’t have to think about fulfillment anymore.”
“After evaluating several 3PLs for our high-value SKUs, Red Stag was the clear winner. They’ve consistently delivered on shipping performance, and their team has been highly responsive whenever we’ve reached out.”
“We have valued Red Stag’s partnership, technology, and focus on customer service.”
“We don’t have to worry about anything with Red Stag. We can’t ship our big, heavy D2C packages without them!”
Zero shrink
Zero mispicks
Zero late shipments
Guaranteed. Or we pay you
BRANDS WE'VE SERVED
From our floor to your customer's door
One team handles receiving, picking, packing, and shipping, out of our flagship facility in Sweetwater, TN and our Western U.S. warehouse in Salt Lake City.
STEP 1
Received
Your products land at our dock, counted and live in your dashboard, split East and West.
STEP 2
Picked
An order comes in from your store and the crew pulls the right items from your stock.
STEP 3
Shipped
Parcel, pallet, LTL/FTL, or white glove. Each order leaves the way that fits its size and value.
STEP 4
Delivered
To your customer's door, on time.
If needed
Returned
If a customer sends something back, we inspect and document it, then resolve it under your guidelines.
Why brands ship direct with us
What you get
What it means for you
Cost
Carrier rates most brands can't get on their own. We ship at volume across a network of carriers, and the negotiated savings pass through on your invoice.
Speed
Two coasts, shorter trips. Use our East warehouse, our West warehouse, or both. Splitting inventory across both puts 96% of the US within 2 days.
Scope
Parcel, pallet, and white glove, one operation. Every order size runs through one team, including big and heavy items.
Support
A team that knows you by name. Client success is in-house and U.S.-based, with a direct line to the warehouse floor.
Visibility
Order status and stock, live. Every order and unit across both coasts updates live in your dashboard.
RED STAG GUARANTEES
ZERO
SHRINK
ZERO
MISPICKS
ZERO
LATE SHIPMENTS
Guaranteed.
Or we pay to make it right
We're not saying we're perfect. If a 3PL says they are,
we'd recommend you run the other way.
Anyone can show you accuracy stats.
What matters more is what happens when something goes wrong.
We get it right, or we make it right.
Switch 3PLs without dropping an order
Most brands put off switching 3PLs because they're worried about a gap in shipping. Here's how the handover works while your store keeps selling.
We bring your inventory and orders onto our floor while volume keeps flowing. There's no gap where you stop taking orders.
Onboarding runs through our in-house, U.S.-based team, not a self-serve portal and a help article.
A dedicated specialist runs onboarding with a written transition plan so orders keep shipping the whole way over.
client success
Talk to a human who knows your name
At most 3PLs, you’re just a number. Handed off between reps who don’t know you, re-explaining your business every time.
Not here. You get a real, U.S.-based person who knows your account, with a direct line to the warehouse floor. Something’s off? They get the right people on it, fast.
Director of Client Success,
Cole Sweetser
Support comes two ways. Pick the one that fits best:
CORE
Just want it handled?
In-house, U.S.-based account support, never a bot or third party
A team that already knows your account, usually the same familiar contact day to day
A real person actions your request and loops in the warehouse team
Responses within 24 hours, often with the next step already in motion
Strategic
Want a hand on the wheel?
EVERYTHING IN CORE, PLUS:
A Client Success Manager as your dedicated point of contact. Talk to the same person every time.
Recurring check-ins on performance, initiatives, and what’s changing
Quarterly business reviews
Priority three-hour response on business days
Meet our Chief Client Officer
Tony Runyan
Our client team also runs our carrier relationships. Follow Tony for straight talk on shipping costs and what's shifting in fulfillment.
Follow on Linkedin
OUR TECHNOLOGY
Robust integrations and real-time visibility
Connect your store, marketplaces, and systems, then see your whole operation in one real-time dashboard: live parcel and LTL/FTL activity, inventory split across our East and West warehouses, inbound and kitting progress, and demand-planning insights.
Is Red Stag the right fit for your D2C brand?
You’re probably a fit if:
You ship orders directly to your customers
You’re done eating the cost of late shipments, mispicks, and lost inventory
You want a support team that knows your business (and your name)
You want the choice of month-to-month flexibility or a long-term contract
