Returns management services
Minimize return losses with expert returns management.
Returns management is included with our fulfillment service. Need standalone returns? We’ll help connect you with the right partner.
Fast RMA processing
Professional inspection services
Value-recovering refurbishment
Responsible disposal options
Complete visibility tracking
Trusted by the best in ecommerce
Returns made simple: The Red Stag approach
Streamlined RMA processing
We handle your returns management with clear communication and consistent processes.
Our RMA system helps track returned items from initial customer request through final disposition.
Custom inspection & sorting
Our team inspects returned items according to your guidelines, separating items that can be restocked from those that need repair or disposal.
We follow your business’s rules to ensure consistent handling.
Organized inventory management
We keep your returned inventory properly categorized and accounted for.
Our system prevents returned items from disappearing and ensures proper tracking of all merchandise, whether it’s going back to stock or elsewhere.
Transparent returns reporting
Stay informed with straightforward reporting on your returns status and volume.
Our standard reports help you understand what’s coming back and why, giving you the basic information you need without overwhelming complexity.
Ready for returns management success, built for reliable fulfillment
In 2012, our co-founders, who were ecommerce operators, were on their 3rd 3PL and struggling.
Missed shipments, lost inventory, and unhappy customers.Being entrepreneurs, they made the classic entrepreneur move—build the business they wish they’d found.
So, in 2013, Red Stag Fulfillment was born to provide ecommerce fulfillment services to other ecommerce brands (and their own brand).
“Red Stag Fulfillment got us set up quickly and with little effort on our side. We were onboarded just in time for our peak season, and Red Stag right away delivered flawlessly. They even accommodated our last-minute changes by taking on additional order volume and inbound deliveries, all while beating the promised SLAs. The Red Stag team always replied, “Happy to help!” when we were in a bind due to our order volume being two times our forecast. Red Stag Fulfillment exceeded our expectations from the start. They have already become a valued partner.”
Chief Information Officer
Hexclad
The Red Stag Difference
Poor fulfillment destroys value for your brand.
So, we created Red Stag Guarantees — either we hit these guarantees, or we pay you for our mistakes.
Dock-to-stock in 2 business days
We receive all shipments in less than two days because “Out of Stock” is never okay.
No shrinkage allowed
Once we receive your product, we won’t lose it or damage it.
P.S. Ask other 3PLs about their shrinkage allowance.
Pick & pack accuracy
We get the right stuff to the right customer, or we’ll pay you for the mistake.
On-time shipments
We get orders out the door on time, every time—with 5pm cutoff available for same day shipping.
Salt Lake City, UT
450,000 square feet
at the intersection of I-80 and I-15
Sweetwater, TN
750,000 square feet
at the intersection of I-75 and I-40
Salt Lake City, UT
450,000 square feet
at the intersection of I-80 and I-15
Sweetwater, TN
750,000 square feet
at the intersection of I-75 and I-40
Salt Lake City, UT
450,000 square feet
at the intersection of I-80 and I-15
Sweetwater, TN
750,000 square feet
at the intersection of I-75 and I-40
Port of Oakland
Reach our Salt Lake City warehouse in 2 days by truck or 9-11 days by rail
Port of LA/Long Beach
Reach our Salt Lake City warehouse in 2 days by truck or 9-11 days by rail
Atlanta, GA
Major rail hub for the east coast and just a few hours south of RSF
Port of Savannah
Reach our Knoxville warehouse in 1 day by truck or 4-6 days by rail
Port of Houston
Ask our logistics experts about optimizing your inbound containers
Port of New York/New Jersey
Ask our logistics experts about optimizing your inbound containers
Port of Virginia
Ask our logistics experts about optimizing your inbound containers
Red Stag Fulfillment’s network of fulfillment centers across the U.S. means that the cost to ship orders to your customers is drastically reduced. Combined with shipping rate discounts & same-day fulfillment service guarantees, our national fulfillment network will save your business money while increasing your customers’ satisfaction.
We’ll integrate with just about any platform
Don’t just take our word for it
What clients have to say about our ecommerce fulfillment services
Fast RMA processing
Simple authorizations, prepaid labels, and status tracking. Happy customers come back to buy, not return.
Professional inspection
Our experts assess returns using your guidelines. Every decision documented with photos when needed.
Maximum value recovery
Our careful handling minimizes inventory loss during the returns process.
There is no one size fits all solution to returns management services.
Red Stag provides order fulfillment services—including returns management—for brands of all shapes and sizes, but we’re not a fit for everyone. Contact us today to see if we’re a fit for you.
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