If you’ve heard of direct fulfillment, you might have wondered what it means. Isn’t direct fulfillment just — fulfillment? To some extent, that is the case. But, as with many aspects of eCommerce fulfillment, separate companies use the term differently. Here’s everything you need to know to understand direct fulfillment. What does direct fulfillment mean? … Read more
Order Fulfillment
Learn to keep customers happy with fast, accurate, and reliable fulfillment.
Ecommerce shoppers have the same high expectations for every online store, no matter what size, so small business owners must leverage every tool available to compete with bigger businesses. Nowhere is that truer than in ecommerce fulfillment. While setting up and managing complex logistics systems requires massive resources, you don’t have to manage the process … Read more
What is B2B order fulfillment? B2B order fulfillment is when a third-party logistics provider (3PL) ships orders to a business on behalf of another business. 3PLs can serve as strategic partners that support your B2B fulfillment and supply chain logistics by receiving and storing items, packaging or palletizing items for transport, and helping manage shipping carrier partners. … Read more
You know you’ve needed fulfillment help for a while, and your boss walks into your office or shoots over an email and asks you to put together a 3PL RFP. You’ve likely never done that before. After a quick trip to Google, you’ve landed here while asking yourself, “Now what?” We get it because we’ve … Read more
ECommerce today encompasses every product category, from food to musical instruments to sporting equipment to cannabis products. Some of these items need a specialty fulfillment center that can provide services such as keeping frozen items cold during storage and shipping or understanding how to legally ship products containing lithium-ion batteries. Finding a 3PL that offers … Read more
When you start your eCommerce business, getting your first shipment of products is exciting. The last thing you’re thinking of are fulfillment centers. You set up your eCommerce storefront and wait for the orders to roll in. At first, there is just a trickle. You pack the boxes yourself and send each one off with … Read more
In our just-in-time, instant gratification world, no one likes out of stock notifications. However, sometimes your supply chain breaks down and an item goes out of stock. If you’re wondering what to do if a product is out of stock, there is a solution: backorders. You can keep your products available on backorder and allow … Read more
When dark clouds are on the economic horizon, many eCommerce businesses start implementing cost-saving measures at breakneck speeds. Every order matters even more than before during a slowdown, and there just aren’t enough orders to go around. You need to squeeze as much value from each order as possible. One common place to start is … Read more
Your warehouse is full, but your cash flow is drying up. Sound familiar? While your shelves overflow with inventory, some products sit untouched for months, quietly draining your working capital and eating into profits. The problem isn’t always obvious—until you know exactly how to identify slow-moving inventory using the right metrics and systematic approach. This … Read more
About two-thirds of Amazon sellers use Fulfillment by Amazon (FBA) for their ecommerce fulfillment. Amazon FBA provides many advantages but also has some significant downsides, particularly for companies that sell oversized products. For many sellers, Fulfillment by Merchant (FBM) or a combination of FBM and FBA serve their customers better. No matter what you sell, … Read more
Sometimes, getting the day’s orders packed and out the door is a significant headache that pulls you and other leaders away from necessary operations. In these cases, you just want fulfillment solutions that work. When you’ve grown big enough that you can’t do it yourself — or you constantly have to watch over the shoulder … Read more
Omnichannel is trending in eCommerce. Online selling demands an omnichannel retail approach because businesses have a better opportunity to reach the right consumers if they sell on multiple platforms. An omnichannel strategy can benefit your eCommerce fulfillment operations as well. When you outsource your fulfillment to an omnichannel third-party logistics provider, you improve customer experience … Read more