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Best B2C ecommerce customer service software solutions
Customer service adds to the value of your product since 66% of consumers are willing to spend more with companies that offer excellent customer service. And this is vital because a 5% increase in customer retention can produce 25% more […]
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How smart fulfillment partners support ecommerce growth
Many companies think they need to hit a certain level of eCommerce growth before using a fulfillment partner makes sense. However, our experience has shown that not only can you typically outsource sooner than you think but making that move […]
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How much is shrinkage really costing your company?
Every lost or damaged product ticks your shrinkage rate higher and makes it harder to turn a profit. While some amount of shrinkage may feel unavoidable, it’s worth doing what you can to stem these losses. In the eCommerce world, […]
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Third-party fulfillment vs drop shipping: decoding the difference
When you hear the phrase “drop shipping fulfillment” for the first time, you might think this is another word for third-party logistics. Drop shipping does allow eCommerce businesses to have a third party ship products to customers, but the services provided […]
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5 ways to improve inventory management
One of the best ways to increase the profits from your eCommerce business in 2023 is to improve your inventory management. Even if you think you’ve got a good inventory management process, a few tweaks could take your profits to […]
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How to pick a warehouse provider
Warehouse providers offer logistics services including warehousing and third-party fulfillment. Finding the right 3PL warehouse provider for your eCommerce business is crucial to your success because eCommerce fulfillment is your closest contact with your customers. Therefore, you want exceptional order […]
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Direct-to-consumer fulfillment guide
Direct-to-consumer (D2C) is a growing trend in eCommerce. Some companies start with a D2C business model, often launching their initial products through crowdfunding. Many brands that sell their products through other retailers have added D2C sales as an additional revenue […]
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Your total guide to starting a 3PL business
Starting a 3PL business is a challenging, exciting adventure. Get it right, and you can become a master of international shipping and travel, negotiating with companies around the world. Get it wrong, unfortunately, and you’ll quickly burn through revenue and […]
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Inventory control 101: what, why, and best practices
If you don’t measure and verify inventory—or use your inventory properly—you might place your company’s health at risk. That’s because, a poor understanding your inventory can make it harder to avoid stock outs and could cause you to waste resources […]
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How to ship alcohol in the U.S.
Everything is getting delivered these days, and that has many eCommerce companies asking how to ship alcohol to see if it can be a part of their growth strategy. In our research, alcohol has some of the more complex requirements […]
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How to offer free shipping and still make money
Free shipping is an effective but sometimes costly sales tool. Is it possible for companies to offer free shipping and still make money? The short answer is “yes,” but getting there can be difficult. So, it’s important to revisit why […]
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What technology can be used to fulfill orders?
One of the first questions new partners and potential customers ask is: What technology can be used to fulfill orders, and what does Red Stag Fulfillment support? That can be a long answer because, like most things today, there are […]