Joint shipments can slash your shipping costs by 20-40% while boosting customer satisfaction—but only if you implement them correctly. Picture this: A customer places two separate orders from your store on Monday and Tuesday. Instead of shipping each order individually (and paying double the shipping costs), your system automatically combines both orders into one package … Read more
Your warehouse has inventory in stock. You’ve sold more units to customers than you can fulfill. The math is brutal: angry customers waiting for products you can’t ship. This inventory backlog scenario plays out daily across ecommerce operations, turning profitable sales into operational nightmares. But here’s what successful companies know: inventory backlog isn’t just a … Read more
Seeing “tendered to delivery service provider” on your tracking update? Don’t worry—your package isn’t lost. This status simply means your original carrier (UPS, FedEx, or DHL) handed your package to a local delivery service for final delivery. It’s a completely normal part of the shipping process that happens millions of times daily. Your package should … Read more
Picture this: You’re shipping high-value electronics from Canada to Mexico through the U.S. Using traditional shipping, you’ll pay Canadian duties, then U.S. duties at the border, then Mexican duties at the final destination. That’s three separate duty payments on the same cargo—and a massive hit to your cash flow. There’s a better way. A bonded … Read more
The ecommerce fulfillment solution you choose plays a critical role in your business’s ability to scale, grow profits, and satisfy customer expectations. When deciding between ShipMonk and Amazon FBA, the right choice depends on several key factors, such as order volume, sales channels, product type, and control requirements. There’s no right or wrong answer across … Read more
Poor delivery performance is costing suppliers millions in retailer penalties while destroying customer relationships. Retailers now demand near-perfect delivery performance, imposing brutal financial penalties for failures. Major retailers restrict accounts, charge hefty fees, and reduce shelf space allocation for poor performers. On-time in-full (OTIF) has become the make-or-break metric determining supplier success. This unforgiving measurement … Read more
Your sales team sees surging demand ahead. Operations expects steady growth. Finance plans cost cuts. Suppliers guess wildly. Customers face empty shelves. Sound familiar? You’re trapped in forecasting silos. Most companies operate this way. Sales make promises operations can’t deliver. Supply chains drown in excess inventory or scramble to fill orders. Each department builds forecasts … Read more
In supply chain management, the upstream supply chain refers to all activities that happen before production: sourcing raw materials, evaluating and contracting suppliers, purchasing components, and transporting them to the manufacturer. It’s the upstream supply side of the entire supply chain value network, whereas downstream supply chain operations handle finished products distribution to customers through … Read more
Selling large and oversized items on Amazon, such as patio furniture sets, exercise equipment, and home entertainment systems, can be incredibly profitable. However, it doesn’t take long for the hidden costs to accumulate. You’re often dealing with high Fulfilled by Amazon (FBA) fees, expensive storage and shipping, strict packaging and sizing requirements, and complex return … Read more
Self-fulfillment is a common entry point for ecommerce businesses. Before seeking a third-party solution, many store owners opt to fulfill customer orders in-house, retaining full control and oversight of their operations. However, ecommerce self-fulfillment is full of challenges. An inefficient process results in poor customer satisfaction rates and higher fulfillment costs, and it can be … Read more
Given the numerous variables in pricing and service levels, comparing UPS and USPS rates has become increasingly difficult, especially for businesses shipping various products. Yet, knowing which carrier offers you more value can make or break your profit margins. With 12 years of shipping and third-party logistics (3PL) experience, Red Stag Fulfillment understands the nuances … Read more
Your customer clicks “buy now,” expecting their order to arrive quickly, accurately picked, perfectly packed, and delivered exactly as promised. Miss that expectation, and you’ve likely lost that customer forever. B2C fulfillment is the complete process of receiving inventory, picking orders, packing shipments, and delivering products directly to individual consumers. Unlike bulk B2B operations, B2C … Read more
