Don’t panic—your package isn’t lost. When you see “mis-shipped” in your tracking information, it simply means the carrier accidentally sent your order to the wrong facility. Your item is still safely in their possession and will be automatically rerouted to the correct destination. This common shipping error happens when packages get sorted incorrectly during transit. … Read more
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Your customers remember broken promises more than perfect deliveries. Tell someone their order ships Tuesday, then ship it Friday? You’ve damaged trust that takes months to rebuild. Order promising prevents this by calculating realistic delivery dates based on real inventory, production capacity, and lead times. Instead of guessing, you commit to specific dates using real-time … Read more
You’ve got merchandise to ship to customers, but how do you make sure everything arrives in one piece? And if you’re dealing with bigger items, how do you avoid paying an arm and a leg in shipping costs? ShipMonk offers 3PL services that are efficient and cost-effective for some retailers. But it may not be … Read more
Contract warehousing is a long-term agreement where a third-party logistics (3PL) provider dedicates facility space, labor, and technology to a single client. Unlike public warehousing, costs and SOPs are customized, giving you predictable pricing, tailored processes, and full control of KPIs without owning the building. This model works best for businesses shipping 50,000+ units annually … Read more
Inventory shortages drain billions from retail operations annually, making stockouts one of the most critical challenges facing businesses today. An inventory shortage occurs when available inventory levels fall below the quantity needed to fulfill customer orders. In simple terms, you’ve sold more units than you physically have on hand. When inventory shortage occurs, it triggers … Read more
Joint shipments can slash your shipping costs by 20-40% while boosting customer satisfaction—but only if you implement them correctly. Picture this: A customer places two separate orders from your store on Monday and Tuesday. Instead of shipping each order individually (and paying double the shipping costs), your system automatically combines both orders into one package … Read more
Your warehouse has inventory in stock. You’ve sold more units to customers than you can fulfill. The math is brutal: angry customers waiting for products you can’t ship. This inventory backlog scenario plays out daily across ecommerce operations, turning profitable sales into operational nightmares. But here’s what successful companies know: inventory backlog isn’t just a … Read more
Seeing “tendered to delivery service provider” on your tracking update? Don’t worry—your package isn’t lost. This status simply means your original carrier (UPS, FedEx, or DHL) handed your package to a local delivery service for final delivery. It’s a completely normal part of the shipping process that happens millions of times daily. Your package should … Read more
Picture this: You’re shipping high-value electronics from Canada to Mexico through the U.S. Using traditional shipping, you’ll pay Canadian duties, then U.S. duties at the border, then Mexican duties at the final destination. That’s three separate duty payments on the same cargo—and a massive hit to your cash flow. There’s a better way. A bonded … Read more
The ecommerce fulfillment solution you choose plays a critical role in your business’s ability to scale, grow profits, and satisfy customer expectations. When deciding between ShipMonk and Amazon FBA, the right choice depends on several key factors, such as order volume, sales channels, product type, and control requirements. There’s no right or wrong answer across … Read more
What is the average order value for purchases on Amazon? Amazon’s marketplace data shows average order value (AOV) typically ranges in the mid-$50s, with recent Prime Day events pushing baskets to about $58–$60 per order. AOV is calculated by dividing total revenue by number of orders and is a key profit indicator for sellers looking … Read more
What share of US e-commerce spending goes to Amazon? Amazon captures 37.6% of all U.S. retail e-commerce spending as of 2024, according to the latest verified market data from Forbes Advisor and Analyzify. With total U.S. e-commerce sales reaching $1.19 trillion in 2024, Amazon’s share represents approximately $447.4 billion in online retail revenue. This figure … Read more
