returns processing

What Are Green Returns and Why Do They Matter?

Now is an excellent time for eCommerce companies to take a moment to review how their operations align with the sustainable practices that consumers value. There are lots of supply chain opportunities to make your products greener, including ethical materials […]

direct fulfillment

How Accurate Fulfillment Drives Repeat Sales

UPS provides a range of helpful resources for eCommerce companies, including numerous white papers. One of them, the UPS 2021 Holiday Shipping Experience Report, contains valuable data that you can use to improve customer retention. But, while the report includes […]

slow-moving inventory audit

How to Audit Slow-Moving Inventory

Slow-moving inventory can be a headache for any business. With items sitting on the shelves and low customer demand, you run the risk of losing warehouse space and wasting resources. By auditing your slow-moving inventory, you can really get a […]

eCommerce Growth

ECommerce Growth from 2010 to 2020

The years between 2010 and 2020 were marked by remarkable change, not the least of which was astonishing eCommerce growth. In that span of time, the industry has developed from early stages into an essential part of worldwide retail. ECommerce […]

slow-moving inventory metaphor

Slow-Moving Inventory: An ECommerce Dilemma

Slow-moving inventory presents a significant challenge for eCommerce businesses like yours. How do you understand and balance potential revenue from these products against their increased costs for warehouse space, storage, and more? When is it worth holding on to products […]

electric bike

How to Ship an Electric Bike

Sales of e-bikes took off during the past year and show no signs of slowing down. If federal legislation for electric bike tax credits becomes law, many more people may adopt this excellent form of green transportation. However, shipping an […]

v-commerce virtual reality in ecommerce

Use Virtual Reality to Enhance Your ECommerce Store

Virtual reality (VR) is changing online shopping (and, as a result, the eCommerce fulfillment operations behind the scenes) by creating a virtual shopping experience that simulates the touch-and-feel experience of shopping in a store. In fact, virtual reality and augmented […]

Live Chat and Your eCommerce Operations

eCommerce conversion rates are often stuck between 1 and 2%. However, there are a variety of different ways that eCommerce stores can boost their conversion rates.  One of these is via live chat. Live chat ensures that your store is […]

ecommerce product categories

7 ECommerce Product Categories to Watch in 2021

ECommerce went on a wild ride in 2020 due to the global pandemic. We haven’t defeated COVID-19 yet, so some of the eCommerce product trends from 2020 are likely to continue into 2021. That includes the bump in eCommerce sales: online […]