One of the most significant barriers to eCommerce growth is logistics. If you can figure out order processing and delivery, you will be able to grow and scale your business. Top-quality eCommerce fulfillment is the essential ingredient in eCommerce success.
At Red Stag Fulfillment, we have seen first-hand how excellent fulfillment can help companies grow and succeed. We take pride in helping our clients grow. Here’s how we do it.
Can outsourcing your fulfillment to a 3PL can help you grow and scale your eCommerce business?
Outsourcing your order fulfillment can feel intimidating. You’re handing over an essential part of your eCommerce operations to a third party. However, working with a 3PL is also a milestone in the growth of your company.
Here are just a few of the benefits of third-party logistics:
- It takes a huge task off your desk. You don’t have to hire and manage extra staff or lease warehouse space. And you can use that time to build your business by marketing, raising capital, or developing new product lines.
- You turn a fixed cost into a variable cost. Your warehouse space probably doesn’t grow and shrink depending on how much you need. But, with a 3PL, you pay for only the storage and the services you need each month.
- Fulfillment centers employ professionals. You can improve the quality of your fulfillment operations with professional fulfillment.
- Save money. Yes, you’ll have to pay for the fulfillment services you use. But your 3PL can save you money through more efficient shipping, less inventory loss, and fewer returns, to name a few ways.
Of course, not all 3PLs are alike. It’s crucial to pick one of the top 3PL companies, and one that is the right fit for your business. We created a fulfillment company questionnaire to help you ask all the right questions.
If Red Stag Fulfillment is the right partner for your company, you’re in luck. We have helped many clients grow and scale their businesses, and we’d love to do the same for you.
10 ways that Red Stag Fulfillment will help your eCommerce business grow and
At Red Stag Fulfillment, we live and breathe eCommerce fulfillment. We built our company to provide excellent 3PL services, and we have a culture of continuous improvement. Here are a few of the ways RSF can help your business grow.
Fulfillment guarantees
Red Stag Fulfillment guarantees that we will give you the impeccable fulfillment services we promise. If we don’t, we pay you. In the unlikely event that we mis-pick or mis-ship an order, we pay you $50. If one of your products is lost or damaged in our care, we reimburse you. We also pay our clients $50 if we take more than two business days to log inbound inventory into stock. Our commitment is that your business won’t lose anything because of a mistake that we make.
Fortunately, we don’t have to pay up very often because our order accuracy rates are among the best in the industry.
Order accuracy
We aren’t perfect, but we strive for perfection. RSF’s order accuracy rates are close to 100%.
Accurate order fulfillment can have a significant impact on your company’s growth over time. A customer’s experience in placing and receiving an order affects whether they will order from you again and recommend your business to their friends. Retaining current customers is cheaper and more profitable than acquiring new ones. Accurate fulfillment can reduce churn and improve your bottom line.
Strategic warehouse locations
In logistics, the need to simplify inventory management may conflict with the necessity of keeping merchandise close to your customers. Red Stag Fulfillment has solved this problem by picking warehouse locations that offer fast national fulfillment. We can ship your orders in two days or less to 99.6% of households in the contiguous U.S. states. And we provide this service with just a few carefully placed warehouses.
With RSF, you save money on inventory because you can stock fewer warehouses. And you save on shipping costs and time because your orders travel through fewer shipping zones. You can pass on lower shipping costs to your customers or even offer free shipping, which is proven to boost sales.
Same-day order fulfillment
Fast order delivery isn’t just about shipping. If an order sits for several days because your fulfillment center is backlogged, all the customer knows is that the package took too long to arrive. With Red Stag’s same-day shipping services, we can ship your orders the same day the customers place them. We guarantee to ship your orders the same day they come in, with a choice of a 3 pm ET or 5 pm ET order cutoff. And, as with all our other fulfillment guarantees, we pay you $50 if we fail to ship an order on time.
Shipping discounts
Another way that RSF saves you money on fulfillment is through shipping discounts. As a volume shipper, we have negotiated favorable rates with the major carriers so that we can offer discounted shipping to our customers. Plus, with our flexible carrier selection, we save you even more by choosing the fastest and most cost-effective transport mode for each package.
Zero Shrinkage
Shrinkage or inventory loss can be a silent drain on your profits. At Red Stag Fulfillment, we believe your shrinkage rate should be zero. We pay the wholesale cost for any items damaged in our warehouses. Eliminating shrinkage can significantly increase your profits.
Bulky shipping expertise
If you sell products that are large, heavy, or need special handling, we know how to ship them. We are experts at exporting everything from electric bikes to furniture. We know how to ship large items safely, and we can help you save on dimensional weight shipping.
Variable Cost Fulfillment
RSF’s variable cost fulfillment saves you money because you only pay for the services you use. When sales are slow, your fulfillment costs go down. During your busy seasons, you’ll pay more for our logistics services. We never charge you monthly minimums, so you pay only for what you get.
Cubic Foot Storage
Red Stag Fulfillment charges for storage by the cubic foot, so you pay for the storage you need and never pay for air space.
Personalized customer service
We’re pretty great, but you’ll still have questions. When you call Red Stag Fulfillment, you talk to the same person every time, not someone in a faraway call center. Your rep will know your account and your business, and they can even go out onto the warehouse floor, if needed, to solve your problems quickly and efficiently.
RSF clients share success stories of how outsourced fulfillment helped them grow and scale their businesses
You don’t have to take our word for it that Red Stag Fulfillment can help you grow and scale your eCommerce business. Here are some of the results our customers have seen:
- Pop-A-Shot (classic arcade basketball game): 200X company growth, 100% on-time delivery
- Kellyco Metal Detectors: 51% YoY growth, 99.99% shipping accuracy
- Isle Surf & SUP: 397% growth, 100% on-time delivery
One terrific fulfillment company looking for a few fantastic clients
Some fulfillment companies say yes to every potential client, which is terrible news for those clients. The best fulfillment company for your business is one with expertise in shipping products similar to yours, plus a commitment to excellence.
At Red Stag Fulfillment, we work to help every company find the 3PL services they need. We have too much respect for you and your business to offer subpar capabilities. We know that a successful fulfillment partnership requires a good match between the client’s needs and our services. If you want to find out whether your business is a good match for ours, please give us a call.
More about how Red Stag Fulfillment can help your business:
- How Direct-to-Consumer Fulfillment Can Protect Growth
- How Smart Fulfillment Partners Support ECommerce Growth
- Affordable Fulfillment: Understanding Total Fulfillment Value
- Do You Really Need to Own Your Warehouse?
