Order fulfillment
services & warehouse
An order fulfillment company built
with passion & purpose
Order fulfillment services contribute to your bottom line
Order fulfillment includes picking, packing, shipping, storage, and product return operations. With the right solution, your fulfillment and order processing can help drive revenue by supporting customer satisfaction and loyalty. That’s where Red Stag Fulfillment fits into the picture.
We’re an ecom fulfillment provider that provides strategic routing, personalized customer service, and accuracy guarantees for all your fulfillment needs.
Fulfillment and order processing
doesn’t have to be so challenging
Red Stag Fulfillment’s order fulfillment solution allows you to deliver to your customers quickly and cost-effectively. We can deliver to 96% of the US within two days and stand behind guarantees you won’t find anywhere else in the industry.
For some brands, finding an ecommerce fulfillment provider can be challenging. Red Stag makes it easier to transform your fulfillment and order processing from a challenge to a strength.
Our Locations
Select one (or both) of our strategically placed warehouse locations to see our reach.
Red Stag intentionally has only two locations.
See why that could be better for your brand.
Red Stag Fulfillment’s warehouse fulfillment services are located strategically across the US, so the cost to ship orders to your customers may be drastically reduced.
Combined with shipping rate discounts & same-day fulfillment guarantees, our national fulfillment network is designed to improve your profitability while increasing your customers’ satisfaction.
Don’t just take our word for it
See what customers say about our fulfillment
and order processing
Create a strong foundation with your order fulfillment solution
We put our money where our business is.
Red Stag Fulfillment offers a variety of industry-leading guarantees for order fulfillment and shipping. On the rare occasion we get something wrong, we fix it and pay you for the inconvenience.
Dock-to-stock in 2 business days
We receive all shipments in less than two days because “Out of Stock” is never okay.
No shrinkage allowed
Once we receive your product, we won’t lose it or damage it.
P.S. Ask other 3PLs about their shrinkage allowance.
Pick & pack accuracy
We get the right stuff to the right customer, or we’ll pay you for the mistake.
On-time shipments
We get orders out the door on time, every time—with 5pm cutoff available for same day shipping.
Need custom integration?
We have you covered.
Request a custom API for any platform.
How fulfillment and order processing work
Are you struggling to optimize your fulfillment services? In this article, you’ll learn how an order fulfillment warehouse works, the technologies they use, and how they efficiently pick, pack, and ship your orders.
What is order fulfillment?
Fulfillment is the process between receiving a customer’s order information and delivering their order.
Your order fulfillment logistics begin when the order information is routed to the warehouse or inventory storage facility. The product matching the order information on the invoice is then located and packaged for shipping.
Although the customer does not see any of the efforts behind the scenes, this is one of the biggest components of customer satisfaction. The order must be accurately packed and shipped in a timely manner so the package arrives exactly as the customer expects and on time.
What happens at a fulfillment warehouse?
A fulfillment warehouse is a facility that specializes in inventory storage, picking products accurately, packaging for shipment, and handing off to a shipping provider. This laser focus on the fulfillment process itself allows fulfillment services to optimize their core competencies and execute masterfully.
The strategic advantages of partnering with fulfillment services extend beyond their ability to leverage these core competencies. Working with a centrally-located fulfillment center allows you to reach more of your customers in less time. The centralized distribution also allows for reduced shipping costs.
How to choose fulfillment services
Warehouse locations matter
When deciding to transition your fulfillment order processing to a dedicated third party, you will want to evaluate them to ensure they can meet the needs of your business.
For example, if the majority of your customers are in a particular geographical location, it makes sense to work with a fulfillment center close to your customers. Also, if your product is fragile, over-sized, or requires additional care during packing and shipment, you will want to find a partner who can accommodate your needs.
Fulfillment provider receiving
Once you have vetted the fulfillment company that best meets the needs of your business, you can arrange to ship bulk inventory for storage and fulfillment.
When receiving inventory, your fulfillment warehouse typically relies on barcodes, including UPC, GCID, EAN, and ISBN codes to distinguish between various products. The fulfillment center will also tag the product’s location in the storage facility to easily find and package the product when your customer orders.
Third-party logistics
In order for a fulfillment center to integrate effectively into your company’s operations, there must be a process in place for customer orders to be directed to your fulfillment center.
Many fulfillment companies have the ability to integrate with major eCommerce platforms to immediately receive the order information from your customer’s purchase.
Most fulfillment companies also have other methods of communicating order information, such as single-order reporting or the option to upload multiple orders in CSV format.
Fulfillment services
The bread and butter of any fulfillment service is the ability to pick, pack, and ship the appropriate items in a timely manner.
When the order information arrives at the warehouse, the items need to be located and collected. Once gathered, the products will need to be packaged in a durable box with the necessary packing dunnage, secure tape, and shipping label. The finished package is then ready for pickup by a shipping provider.
Managing inventory
Although you will no longer have direct oversight of your physical inventory, most fulfillment companies provide a digital dashboard allowing you to manage your inventory.
The dashboard is helpful to track daily, weekly, and monthly sales data and estimate when inventory levels will need to be replenished. The dashboard is also a great tool for managing damaged products and customer returns.
Return fulfillment services
Production manufacturing inevitably has a small percentage of defective goods. Defects will likely be the basis for your return policy, and any additional guarantees will increase the volume of returns that need to be managed. Many fulfillment companies offer return management services to handle disposal or ship the defective product to you for review.
