ELEVATE EXPECTATIONS, PURSUE PERFECTION
ANY FULFILLMENT COMPANY CAN CLAIM THAT THEY PROVIDE GREAT SERVICE AND ACCURATE PICK AND PACK SERVICES. ONLY RED STAG FULFILLMENT GUARANTEES OUR SERVICES.
Order fulfillment services can make or break your business. Red Stag Fulfillment was founded by eCommerce entrepreneurs when they couldn't find a 3PL fulfillment company that met their high standards, so they set out to build the best fulfillment company.
RED STAG FULFILLMENT SURPASSES EXPECTATIONS
Your customers expect to receive what they ordered, on time, every time. You should expect your fulfillment provider to do what you pay them to do, with an exacting level of efficiency and accuracy.
Most fulfillment companies claim an accuracy rate of 99%. According to independent studies, the average accuracy rate in the fulfillment industry is actually just 73%. At Red Stag Fulfillment, we don't make claims: we prove it month after month. We can do that because we deliver on our promise to ship your orders correctly and on time.
We're not perfect - but we're pretty darn close. Our accuracy rates are over 99%, on average. But we don't need to tell you that; you can see for yourself.
Working with Red Stag Fulfillment
Fewer problems, more profit
Good ideas are good. Good ideas that save our customers money are great. Here are a few case studies showing how we helped our clients put a few great ideas into action.
We worked with a potential client that was unhappy with their current fulfillment provider and they wanted to see what RSF could do, outside of just providing better service. We analyzed the process their current provider was using and noticed there was considerable cost savings to be had through a combination of standardized package consolidation and shipping discounts. We were able to show the client how we could provide them better services that we guaranteed, and save them 24% off their current shipping charges.
Inventory Shrinkage Savings
One of our clients left their previous fulfillment provider for numerous reasons, two of which were poor on-time performance and excessive inventory loss/shrinkage. When they analyzed the inventory loss/shrinkage numbers of the last 8 months with their previous provider compared to the last 8 months with RSF, they realized a 93.6% decrease in monthly inventory loss since partnering with Red Stag Fulfillment.
What Our Customers' Customers Say
We’ve been with Red Stag for three years now and our experience has been fantastic. Our company worked with 3 other fulfillment companies before finally moving to Red Stag. Red Stag is the only 3PL to care as much about our company as we do. Their operational efficiency and accuracy is only surpassed by their customer service. When they say 100% accurate they mean it!
Chris and the team have exceeded our expectations from the very beginning. We have used Red Stag as our benchmark when looking for fulfillment providers in other parts of the world. Highly recommended!
We moved to Red Stag from another fulfillment company on the East Coast and we have been extremely satisfied with the level of service and support so far. Our customer complaints went to near zero, and what used to take several hours of our time every day is now down to a minimum. Because of their background in ecommerce, they also helped us streamline our own procedures and introduction of new SKU's
We've been with Red Stag Fulfillment for a few years now and they've been a large part of our success helping us to focus on marketing and other areas of our business. Their accuracy percentage has been top notch which helps support our premium marketing message. Of importance, RSF understands total costs so while their up front costs aren't the cheapest once you factor the costs we previously spent on damage, a lack of inventory accuracy creating a bad PR image, and a lack of package consolidation for multiple item orders they are actually one of the best values in the market.
Kellyco, a family owned business recently celebrated its 60th year in retail. During those years we internally managed all aspects of the company operations, including inventory, warehousing and fulfillment. Trusting another company to handle this task was not one I took lightly. I searched for a competent and trustworthy Third Party Fulfillment partner for three years before being introduced to Red Stag. I knew after our first meeting there was something different about this company and the team running it. Their attention to detail and desire to manage our expectations started before we even signed our agreement.
Red Stag is very easy to do business with and has made logistics much less of a hassle for our small business. Prices are very competitive and service standards are very high. They're continuing to add more options and capabilities to address more of our business needs. Only downside is that you're limited to FedEx (including SmartPost) offerings for shipping parcels/packages.