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What is volumetric storage?
Innovative eCommerce fulfillment providers have been looking for better ways to measure and charge for warehouse storage. A volumetric storage model accurately measures the space your goods actually use, so the industry is moving toward this more precise method for […]
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Is there a bad time to change fulfillment partners?
When most companies think about changing fulfillment partners, they’ve either had a poor experience with a 3PL or can’t maintain in-house operations as they’ve scaled. There’s a pain or frustration that the company wants to address, but practical operations managers […]
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Cross-docking: meaning, benefits, types, uses
Cross-docking can help your eCommerce company streamline its fulfillment processes, increase customer satisfaction, and reduce order fulfillment cycle time. This post explains the cross-docking process, how it works with full truckload (FTL) and less-than-truckload (LTL) inbound shipments, and how cross-docking […]
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Supply chain continuity planning for ecommerce businesses
Supply chain continuity planning has always been essential for eCommerce businesses to ensure continuity of supply, but in an environment of ongoing disruptions, shortages, and vulnerabilities, it’s more important than ever to double down on planning. A continuously updated plan […]
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How to ship furniture
When it comes to how to ship furniture, there are many considerations: what is the cheapest shipping cost, how many pieces are being shipped, how to safely package it so it doesn’t break or get damaged, LTL vs FTL, what […]
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Don’t let mis-picks threaten your profitability
Mis-picks can easily cost eCommerce companies hundreds of thousands of dollars each quarter. If your error rate is above the industry average (about 2% to 3%), then you likely face millions of dollars in lost revenue each year. That’s a […]
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How to write a shipping delay email
As we reflect on peak season, communication is key to managing a good relationship between a business and its customer. Let’s be honest, shipping delays can happen. But, you can set the tone of delays by being up front and […]
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Palletized versus floor loaded delivery
Which is better? Floor loading vs palletizing? Many ecommerce companies don’t get involved in the taskwork of loading and unloading shipping containers. That’s one of the benefits of outsourcing fulfillment to a 3PL, but the decision between using floor loaded […]
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Repeat customers: what they are and why they matter
One of the best ways to increase your eCommerce profit margins is by maximizing the value of existing customers rather than enduring a constant churn of new customer acquisition and loss. Focusing on repeat business can help you increase marketing […]
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Guide to small business order fulfillment
ECommerce shoppers have the same high expectations for every online store, no matter what size, so small business owners must leverage every tool available to compete with bigger businesses. Nowhere is that truer than in eCommerce fulfillment. While setting up […]
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What is dunnage and why do you need it?
Dunnage is a common logistics term that’s slowly making its way to the ears of eCommerce businesses and regular consumers, but there’s still confusion around the term, what it includes, and its value to your business. Let’s take a quick […]
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Best ecommerce platforms for your business
One of the first decisions when you start your eCommerce website is the look and feel of your online store. To decide on the best eCommerce platform for your site, you need to know how much time and money you […]