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Returned holiday gifts: statistics from the 2021 season
Returned holiday gifts are a fact of life. Not every gift is going to be a winner. Even the most thoughtful family members and friends can end up gifting something they replace or send back for a gift card. Most […]
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Worldwide fulfillment: does that make sense for you?
If you can ship it, they will order. The logistics version of the famous Field of Dreams line may have legs given the continued rise of global eCommerce sales, but that requires having a worldwide fulfillment partner to ensure delivery […]
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The importance of warehouse and inventory management
Exceptional warehouse and inventory management are critical elements for a prosperous eCommerce business. Topline metrics like conversions, sales, and revenue aren’t the only measure of online sales success. The movement of products through your warehouse is equally critical to the […]
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Everything you need to know about order handling for your ecommerce business
Order handling is the heart of eCommerce fulfillment. ECommerce companies need an order handling process that’s efficient, cost-effective, fast, and accurate. To achieve that, you first need to understand the fulfillment process, then pick the right partners and tools. The […]
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How much warehouse storage do you need?
The question of how much warehouse storage space an eCommerce company needs is never a simple one to answer. It’s easy to want more space at the first sign of sales spikes or supply chain uncertainty, but savvy business owners […]
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How to ship packages from home
For many people, home isn’t just a place to enjoy your afternoons. It has evolved to your office, your gym, and even your small business headquarters. With the need to leave your home diminishing, why not create your own post […]
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Ecommerce returns and refunds: best practices
You’ve worked hard to differentiate yourself from the competition: You offer superb products and top-notch customer service coupled with exceptional order fulfillment. That all adds up to unbeatable value for your customer. But is your policy on eCommerce returns working […]
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What does safety stock mean in the era of COVID-19?
COVID-19 uprooted supply chain standards and best practices, especially regarding the amounts of safety stock companies hold to protect operations during times of unprecedented demand. Inventory mindsets moved from lean to abundance and then to a new uncertainty about how […]
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How to setup post-checkout offers on your website (the ultimate guide)
Congratulations! You’ve completed the checkout successfully. Every store owner rejoices in the feeling of a successful checkout because it implies a new target achieved. But, what’s next? The online sellers are still unaware of the opportunities they’re missing by not […]
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How a 3PL return warehouse solves reverse logistics challenges
Returns can be a challenge for any ecommerce business. The return is already a revenue loss, but then reverse logistics add to the challenge, threatening to eat away profit and constrain cash flow. The transportation and labor costs to get […]
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A day in the life of a warehouse picker
When you finally pull the trigger on your online purchase, you probably monitor your order’s tracking information closely. You wait for those notifications of “shipping label printed” or “leaving UPS facility.” In the excitement of waiting for your new product, […]
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What is long-term storage?
The combination of COVID-19 and supply chain backlogs has been a complicated challenge for many eCommerce companies to overcome. From running out of product to overstocking warehouse shelves, eCommerce entrepreneurs have had to pivot quickly and often over the last […]