Returns can be a challenge for any ecommerce business. The return is already a revenue loss, but then reverse logistics add to the challenge, threatening to eat away profit and constrain cash flow. The transportation and labor costs to get the item back, restock, and hopefully resell it can have a domino effect. Poorly managed … Read more
When you finally pull the trigger on your online purchase, you probably monitor your order’s tracking information closely. You wait for those notifications of “shipping label printed” or “leaving UPS facility.” In the excitement of waiting for your new product, it’s easy to forget that each one of those tracking updates has a person behind … Read more
The combination of COVID-19 and supply chain backlogs has been a complicated challenge for many eCommerce companies to overcome. From running out of product to overstocking warehouse shelves, eCommerce entrepreneurs have had to pivot quickly and often over the last two years to keep customers satisfied — which has ultimately resulted in overcorrections as the … Read more
If you’ve lost a package, you’re not alone. In fact, according to research by Rensselaer Polytechnic Institute done in 2020, 1.7 million packages were stolen or lost every day in the U.S. Although it is unavoidable, you can take action to minimize the risk of delays and lost packages. Even after it happens, it’s possible … Read more
Red Stag Fulfillment calls inventory management important to every company’s operations because it can make or break your bottom line. Getting inventory right helps you scale and grow. Mismanagement can lead to significant shrinkage, loss, and financial hardships. In this article, we’ll look at inventory management to help you understand this value and why implementing … Read more
Two of the most frustrating phrases when waiting for a package delivery are “scheduled delivery pending” and “awaiting delivery scan.” These two status updates from carriers indicate that your package is moving, but something has interrupted its planned route. Ultimately, you’ll face a slight delay, but it isn’t guaranteed to be a long one. Here’s … Read more
ECommerce companies need to understand shipping costs. If you offer free shipping, those costs are part of your overhead and need to be covered in your retail pricing. However, even if your customers pay for shipping on every order, clarity on shipping charges is essential. High shipping costs can chase away buyers, so you must … Read more
It sometimes feels like eCommerce businesses must sell on Amazon. After all, it’s the biggest marketplace globally, and more than a third of product searches start there. But selling through Amazon has a dark side as well. For example, shoe retailer Birkenstock cut all ties with Amazon because of counterfeiting, which is a persistent problem … Read more
A dependable warehouse provider can make all the difference when it comes to storing your products safely and getting orders out accurately and efficiently. Receiving inbound freight, managing inventory, and using it when you make a sale are essential aspects of your success. Those characteristics are how an eCommerce company should judge its warehouse provider, … Read more
When logistics managers face constant pressure to cut shipping costs, maximizing container space becomes a critical solution. But what if you could fit 15-25% more product into every shipment by eliminating pallets? This comprehensive guide explores that trade-off through the lens of floor loaded container strategies, helping you understand when this approach makes financial sense … Read more
It can be easy to overlook the need to prep for holiday returns in the ongoing packaging and shipping madness. However, with shoppers sending millions of packages back to companies in the coming months, it’s a reality that can sneak up on the unprepared. We recommend that every company starts thinking about prep for holiday … Read more
Reducing shipping costs for your eCommerce store is one of the most effective ways to improve your bottom line. Small businesses, in particular, can see a massive upside in taking the time to lower shipping costs. If you offer free shipping, lower shipping rates will increase your profit margin. If your customers pay for shipping, … Read more
