There’s no faster way to sour a customer’s experience than sending them the wrong items—or worse, not sending them something they ordered at all. Packing errors can damage your reputation and bottom line, but there’s a simple solution: the packing slip. Whether you’re running a small ecommerce shop or managing a large-scale operation, packing slips … Read more
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Delivered Duty Paid (DDP) is a shipping method under which the seller is responsible for everything in the shipping process. This article explains everything you need to know about DDP. We’ll discuss the advantages and drawbacks for both buyers and sellers to help you decide if this is the right solution for your business. What … Read more
Trusted by the best in ecommerce We’ve put in our 10,000 hours (and then some) to become 3PL experts in big, heavy & oversized products. In 2012, our co-founders were on their third 3PLand at their wits’ end. Their sporting goods ecommerce company was growing rapidly. But fulfillment was a major problem—late deliveries to customers, … Read more
If your profit margins aren’t as high as they should be—even when sales are strong—the culprit might be hidden costs in your ordering process. Ordering costs can quietly drain your profits if left unchecked, hiking up overall business expenses and dragging down supply chain efficiency, which can snowball into bigger (see: more expensive) issues later … Read more
How will you know how much new product to produce for your next holiday? What kinds of capital will you need to invest in stock for your next fiscal year? Demand forecasting has the answers. Demand forecasts project sales for the next few months or years. Different forecasting models look at different factors. You may … Read more
Last-mile delivery—the final stage in the delivery process—is crucial for customer satisfaction, but it also presents logistical hurdles for companies. Moving products from distribution centers to customer doorsteps is one of the most expensive and challenging aspects of fulfillment. In this guide, we’ll explain the complexities of last-mile delivery and the strategies that streamline routes, … Read more
