In an ideal world, your ecommerce would have a return rate of zero. However, returns are unavoidable when you sell online. That’s why you need a robust reverse logistics operation. Return rates for ecommerce shops are more than double the rates for brick-and-mortar stores. How you handle ecommerce returns could make a big difference in … Read more
Order Fulfillment
Learn to keep customers happy with fast, accurate, and reliable fulfillment.
Logistics has become increasingly sophisticated. The current worldwide crisis has put supply chains in the news. However, the role of outsourced logistics in the supply chain hasn’t been fully explained. Most people may have heard of 3PL, 4PL, 5PL, and beyond. Still, you might be unclear on what each level of logistics services entails, and … Read more