Don’t panic—your package isn’t lost. When you see “mis-shipped” in your tracking information, it simply means the carrier accidentally sent your order to the wrong facility. Your item is still safely in their possession and will be automatically rerouted to the correct destination. This common shipping error happens when packages get sorted incorrectly during transit. … Read more
Order Fulfillment
Learn to keep customers happy with fast, accurate, and reliable fulfillment.
Your customers remember broken promises more than perfect deliveries. Tell someone their order ships Tuesday, then ship it Friday? You’ve damaged trust that takes months to rebuild. Order promising prevents this by calculating realistic delivery dates based on real inventory, production capacity, and lead times. Instead of guessing, you commit to specific dates using real-time … Read more
You’ve got merchandise to ship to customers, but how do you make sure everything arrives in one piece? And if you’re dealing with bigger items, how do you avoid paying an arm and a leg in shipping costs? ShipMonk offers 3PL services that are efficient and cost-effective for some retailers. But it may not be … Read more
Inventory shortages drain billions from retail operations annually, making stockouts one of the most critical challenges facing businesses today. An inventory shortage occurs when available inventory levels fall below the quantity needed to fulfill customer orders. In simple terms, you’ve sold more units than you physically have on hand. When inventory shortage occurs, it triggers … Read more
The ecommerce fulfillment solution you choose plays a critical role in your business’s ability to scale, grow profits, and satisfy customer expectations. When deciding between ShipMonk and Amazon FBA, the right choice depends on several key factors, such as order volume, sales channels, product type, and control requirements. There’s no right or wrong answer across … Read more
Self-fulfillment is a common entry point for ecommerce businesses. Before seeking a third-party solution, many store owners opt to fulfill customer orders in-house, retaining full control and oversight of their operations. However, ecommerce self-fulfillment is full of challenges. An inefficient process results in poor customer satisfaction rates and higher fulfillment costs, and it can be … Read more
Your customer clicks “buy now,” expecting their order to arrive quickly, accurately picked, perfectly packed, and delivered exactly as promised. Miss that expectation, and you’ve likely lost that customer forever. B2C fulfillment is the complete process of receiving inventory, picking orders, packing shipments, and delivering products directly to individual consumers. Unlike bulk B2B operations, B2C … Read more
Fulfillment is one of the highest costs for your eCommerce business. Finding ways to reduce order fulfillment costs is a great way to improve your profitability. However, affordable fulfillment isn’t just about pick and pack fees or shipping costs. It’s vital to look at the total fulfillment value to understand the actual costs and cost … Read more
You know you’ve needed fulfillment help for a while, and your boss walks into your office or shoots over an email and asks you to put together a 3PL RFP. You’ve likely never done that before. After a quick trip to Google, you’ve landed here while asking yourself, “Now what?” We get it because we’ve … Read more
Working with a third-party logistics provider (3PL) can be a smart choice for many ecommerce brands. But not every 3PL is created equally, and finding the right one for your business can be tough. Teaming with a 3PL consultant can help with the search. But what exactly do 3PL consultants do? And how can you … Read more
You’ve crafted the perfect crowdfunding campaign and built an enthusiastic community of backers. Now comes the critical challenge that can make or break your crowdfunding success: getting your products into your backers’ hands quickly, accurately, and cost-effectively. Choosing the right crowdfunding fulfillment partner isn’t just about shipping products—it’s about delivering on the promises you made … Read more
Choosing the right third-party logistics (3PL) provider impacts everything from shipping speed to customer satisfaction. Red Stag Fulfillment and Shipfusion both offer ecommerce fulfillment solutions, but their strengths differ significantly. Red Stag specializes in handling bulky, heavy, and high-value products with industry-leading accuracy guarantees and a unique two-facility strategy that reaches 96% of the U.S. … Read more
