Getting your Amazon account suspended isn’t usually about poor seller metrics—it’s about listing a product you didn’t know was restricted. With Amazon’s increasingly complex product policies and stricter enforcement, understanding which items require approval has never been more critical for seller success. This comprehensive guide cuts through the confusion to give you the definitive resource … Read more
Return fraud is draining profits from retailers who think they’re only dealing with normal customer returns. While you budget for legitimate returns as part of business operations, organized fraudsters are systematically exploiting your return policies through sophisticated schemes. These aren’t opportunistic customers—they’re coordinated attacks that can devastate profitability in ways that won’t show up in … Read more
You’ve likely experienced the convenience of ordering an inexpensive item online from an overseas retailer and having it arrive at your door with no surprise fees. That era of easy, low-cost imports under $800 is coming to an end. The White House has announced the suspension of the de minimis exemption, fundamentally changing how low-value … Read more
The biggest challenge plaguing dropshipping businesses is razor-thin margins that leave little room for growth or error. Traditional dropshipping forces you to rely on a single source per product, giving you zero leverage when their prices rise or their service falters. Drop surfing is a dropshipping variation where you constantly “surf” multiple sources and route … Read more
For years, e-commerce businesses have relied on Section 321 to import products with a retail value of up to $800 into the U.S. duty-free. This provision, known as the de minimis exemption, was a cornerstone of many international supply chains and fulfillment strategies. That era is over. The U.S. government has suspended the de minimis … Read more
When your business reaches the growth point where logistics starts to overwhelm your team—or your current provider can’t keep up—choosing the right 3PL partner becomes mission-critical. The challenge? Actually finding that partner in a competitive market like California. Between service offerings, warehouse locations, pricing, and platform integrations, there’s a long list of factors to weigh—and … Read more
Exceptional warehouse and inventory management are critical elements for a prosperous eCommerce business. Topline metrics like conversions, sales, and revenue aren’t the only measure of online sales success. The movement of products through your warehouse is equally critical to the health and growth of your business. Fortunately, when you use a third-party logistics company for … Read more
Don’t panic—your package isn’t lost. When you see “mis-shipped” in your tracking information, it simply means the carrier accidentally sent your order to the wrong facility. Your item is still safely in their possession and will be automatically rerouted to the correct destination. This common shipping error happens when packages get sorted incorrectly during transit. … Read more
Your customers remember broken promises more than perfect deliveries. Tell someone their order ships Tuesday, then ship it Friday? You’ve damaged trust that takes months to rebuild. Order promising prevents this by calculating realistic delivery dates based on real inventory, production capacity, and lead times. Instead of guessing, you commit to specific dates using real-time … Read more
You’ve got merchandise to ship to customers, but how do you make sure everything arrives in one piece? And if you’re dealing with bigger items, how do you avoid paying an arm and a leg in shipping costs? ShipMonk offers 3PL services that are efficient and cost-effective for some retailers. But it may not be … Read more
Contract warehousing is a long-term agreement where a third-party logistics (3PL) provider dedicates facility space, labor, and technology to a single client. Unlike public warehousing, costs and SOPs are customized, giving you predictable pricing, tailored processes, and full control of KPIs without owning the building. This model works best for businesses shipping 50,000+ units annually … Read more
Inventory shortages drain billions from retail operations annually, making stockouts one of the most critical challenges facing businesses today. An inventory shortage occurs when available inventory levels fall below the quantity needed to fulfill customer orders. In simple terms, you’ve sold more units than you physically have on hand. When inventory shortage occurs, it triggers … Read more
