Omnichannel is trending in eCommerce. Online selling demands an omnichannel retail approach because businesses have a better opportunity to reach the right consumers if they sell on multiple platforms. An omnichannel strategy can benefit your eCommerce fulfillment operations as well. When you outsource your fulfillment to an omnichannel third-party logistics provider, you improve customer experience … Read more
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Even before a global pandemic of a novel coronavirus sent people into lockdown in early 2020, online sales were growing steadily. According to U.S. Census data, between the beginning of 2012 and the end of 2019, the eCommerce share of retail doubled from 5% to 10%. During the pandemic, eCommerce sales spiked to almost 16%. … Read more
The return process used to be straightforward: customers send items back, you inspect them, and then decide whether to resell, refund, or dispose of them. But with ecommerce returns now costing retailers $890 billion annually and 9.5 billion pounds of returned goods ending up in landfills, traditional return policies have become both environmentally destructive and … Read more
When you’ve just made another sale on your webstore, you might see a Shopify “Request fulfillment” option pop up that just begs to be clicked. For new stores, that’s how you keep order management running smoothly. But this option doesn’t need a click when you’ve grown enough to automate. That’s true internally or when you … Read more
Kitting logistics is an ecommerce fulfillment process for pre-assembling individual items into kits to make fulfillment faster and easier. Warehouse kitting is a service that some 3PLs offer. However, many ecommerce entrepreneurs don’t know they can take advantage of it. Here’s your guide to the kitting process, how it can fit into your fulfillment strategy, … Read more
Every ecommerce operation faces the threat of returned items but sometimes these risks are outside your control, like when the process is governed by the FBA returns policy. You want to keep things smooth and positive so that customers come back, but Amazon’s FBA program manages these interactions and sets the rules, so you’re left … Read more
Your inventory counts are wrong again. Customers are complaining about stockouts while your system shows plenty of stock. Orders are delayed because “available” products can’t actually be found. The problem isn’t with your shipping dock or customer service team—it’s happening at your receiving dock, where inaccurate processes create cascading errors throughout your entire operation. A receiving … Read more
The warehouse associate role is perhaps the most important to any warehouse operation. These professionals are responsible for moving inventory and orders at every point. Without them, and perhaps without you, everything would grind to a halt. But it can be hard to understand what that means. So, Red Stag Fulfillment is looking at this … Read more
Your warehouse pickers are burning money with every step. While your team crisscrosses the warehouse floor collecting items for individual orders — trudging from Aisle A for a blue widget, back to packing, then back to Aisle A for another blue widget, then clear across to Aisle Z for a red gadget — your labor … Read more
Are overflowing stockrooms and rising shipping errors slowing your growth? You’ve built a great product, but managing inventory management is becoming a full-time nightmare that’s diverting precious time from sales and marketing. The good news: outsourcing inventory management transforms these operational headaches into competitive advantages, giving you back the time and resources to focus on … Read more
Rapid fulfillment can be a significant threat to your profitability if speed comes at the cost of accuracy. As mistakes scale, so do their impact on revenue and profitability per order, plus declines in repeat customers. The reality is your shoppers won’t be happy when they get the wrong item, whether it arrives in two … Read more
At Red Stag Fulfillment, we’re often asked how does DHL calculate dimensional weight or how do other carriers apply these metrics. Companies like yours need to estimate expenses, especially when considering international expansions. It doesn’t make sense to sell to customers worldwide if each shipment eats away at your profitability. So, we’re taking a quick … Read more
