The number of products your business sells depends on you and little else, but it can be hard to make that product eCommerce choice. Do you want to focus on a single product or many? Are you selling mass-produced goods […]
Ecommerce return fraud. Unlike so many other things, it’s not something that we can blame on 2020. Return fraud for eCommerce retailers has existed almost since the advent of selling online. That’s not to say that return fraud – like […]
Customer service adds to the value of your product since 66% of consumers are willing to spend more with companies that offer excellent customer service. And this is vital because a 5% increase in customer retention can produce 25% more […]
Amazon is the undisputed giant of eCommerce. When U.S. consumers initiate a product search online, 53% start on Amazon. That’s more than twice the number of product searches that start on Google (23%). However, selling on Amazon can be a […]
Free shipping is an effective but sometimes costly sales tool. Is it possible for companies to offer free shipping and still make money? The short answer is “yes,” but getting there can be difficult. So, it’s important to revisit why […]
Growth is one of the most pressing eCommerce problems. How do you grow your business with the resources you already have? Not everyone has access to or desire for extra funding. Growing in sales while not investing more is a […]
In today’s world, customers need to reach your online store by more than one of the devices lying around the house. The challenge is that people have more options and can use any of them to shop at any time. […]
Having loyal customers is a dream come true for many. Brand advocates could mean a significant increase in repeat purchases, as well as your businesses’ profits. Also, increasing your customer base means achieving long-term financial stability for your eCommerce store. […]
If you want to maximize your eCommerce sales and profit, it’s time to implement cross merchandising displays and strategies. It’s a proven way to show customers more products and encourage more spending without getting in the way of the shopping […]
The types of items you can order online seem limitless. While most eCommerce packages still weigh in at a pound or less, the upper limit for bigger items keeps expanding. It’s now commonplace for consumers to shop for mattresses, large […]
Online shoppers have come to expect the instant gratification of next-day delivery. Consumers’ willingness to wait to receive their orders has dwindled significantly in the past half-decade. If your eCommerce fulfillment process takes too long, you’ll lose sales. One of […]
One of the biggest disadvantages eCommerce companies have is that customers can’t touch, taste, hear, see, or smell the product. With traditional retail stores, consumers get to try it before they buy. Not so with an online store. Many consumers won’t […]
