The Net Promoter Score is a proven method to determine customer loyalty and satisfaction. According to CustomerGauge, the average NPS for logistics companies is +38. Transportation and logistics companies benchmarked on Customer Guru showed an NPS range from +8 to +11. Red Stag Fulfillment first did a Net Promoter Score survey in December of 2017. … Read more
Short Answer: You are very unlikely to get coronavirus from a box or package you order online. COVID-19 has spread across the globe with alarming speed. In this rapidly-evolving situation, it can be hard to know how to keep your family and your community safe. The coronavirus pandemic has put a strain on supply chains, … Read more
Your customers have two basic questions about your eCommerce shipping: When will my order arrive and how much do I have to pay for shipping? You need to provide answers that will generate orders and repeat customers. To do that, you have to understand an array of shipping choices. Same-day shipping, two-day delivery, and overnight … Read more
Flat rate services can simplify your eCommerce shipping. If flat rate works for your business, it could be a good choice for sending your orders. Here’s everything you need to know to understand whether flat rate shipping is right for your eCommerce business. What is Flat Rate Shipping? Flat rate shipping is a type of … Read more
A wholesale business is a great way to jump-start or expand your existing Shopify store. Perhaps you’ve been approached by businesses that want to buy your products wholesale. Or maybe you want to expand your markets. A Shopify wholesale store is a good place to start. If you’re a Shopify Plus seller, there’s a channel … Read more
Knoxville, TN, October 17th, 2019: Red Stag Fulfillment, a Knoxville-based third-party ecommerce order fulfillment company, along with its parent firm, Mollenhour Gross, LLC, intends to invest approximately $16 million in the project to expand total warehouse capacity and fulfillment service offerings. The new East Knoxville warehouse will add 313,000 square feet to Red Stag Fulfillment’s … Read more
Ecommerce sales represent almost half of all retail sales growth. In 2023, global ecommerce sales reached $6.5 trillion. Despite this success, the average eCommerce site has a conversion rate below 5%. The bar for entry into the eCommerce marketplace is low. Therefore, the proliferation of online retail has outpaced growth in consumer spending online. Now … Read more
There are a lot of things that can happen in just one minute, just ask the distraught owner of the Shelby Mustang GT 500 who was on the list of cars targeted by Randall “Memphis” Raines in the classic car-heist movie, Gone in 60 Seconds. Back in the real world and the equally fast-paced digital … Read more
Children learn by imitating the adults in their lives, like their parents, family members, teachers, and caregivers. Like so many other young boys, my first job was cutting grass starting at the age of 12, toting my dad’s lawn mower, trimmer and gas cans up and down my street. I was thrilled to make $20 … Read more
